We believe your personal data belongs to you. This section clearly explains what information StarSports collects, how it is used, and how it is kept secure.
Our Commitment
We believe in protecting your privacy not just in words, but in practice
StarSports (https://starsports.best) is a trusted online gaming and Sports Betting platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy explains how StarSports collects, uses, and protects your personal information.
This Privacy Policy applies to all StarSports services, websites, and mobile applications. By accessing or registering on the platform, you agree to this Privacy Policy.
This Privacy Policy was last updated in January 2026. Users will be notified of any changes via email or SMS.
Our Privacy Policy is written in plain, easy-to-understand language so every user can follow it. If any part is unclear, our support team is always ready to help.
StarSports only collects information that is necessary to provide our services and ensure security. No unnecessary data is ever collected.
StarSports will never ask for your mobile banking PIN, password, or OTP. If anyone requests these, contact our support team immediately.
StarSports uses your information for the following purposes:
| Purpose of Use | What Information Is Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Mobile, Email | Contract compliance |
| Identity Verification (KYC) | NID, Passport | Legal Obligations |
| Transaction Processing | Mobile Number, Transaction History | Contract compliance |
| Fraud prevention | IP, Device Info, Logs | Legitimate Interest |
| Customer Support | Name, Email, Account Details | Contract compliance |
| Offers & Promotions (subject to consent) | Email, Mobile | Consent |
Your data will not be used for any purpose beyond those stated above. Should we need to use it for a new purpose, your separate consent will be obtained.
StarSports never sells your personal data. However, certain information may be shared in the following limited circumstances:
Only the information required to process transactions via Mobile Pay, Nagad, or Rocket (mobile number and amount) is shared with the respective payment platform.
Information may be disclosed to government authorities in response to lawful requests under Bangladeshi law. In such cases, only the minimum necessary information is provided.
Some anonymized data may be shared with trusted technology partners for platform operations. These partners are contractually bound to uphold StarSports's privacy standards.
Your data is never shared with advertising agencies, data brokers, or for any other commercial purpose. This is our firm commitment.
StarSports follows the highest industry standards to protect your data. Our security measures include:
That said, no online environment can guarantee 100% security. It's important that you also use a strong password and keep two-factor authentication enabled.
In the event of a security breach, affected users will be notified within 72 hours and immediate protective measures will be taken.
StarSports uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your experience.
Non-essential cookies can be disabled through your browser settings. However, this may affect the functionality of certain features.
StarSports believes you should have full control over your data. Your rights are outlined below:
To exercise these rights support@starsports.best-. We typically respond within 7 business days.
StarSports does not knowingly collect data from anyone under the age of 18. If a minor has registered by mistake, that account will be closed immediately and all collected data will be deleted.
If you believe your child has registered on StarSports, please contact support@starsports.best immediately. We will act promptly.
StarSports does not retain any data longer than necessary. The retention periods for each data type are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as your account remains active | Service delivery |
| Transaction History | 5 Years | Legal Obligations |
| KYC Documents | 3 years after verification is complete | Regulatory Requirements |
| Login Logs | 12 months | Security Analysis |
| Support conversations | 2 Years | Quality Assurance |
| Marketing Consent Records | 3 years after consent is withdrawn | Legal Evidence |
Once the retention period expires, data is permanently deleted or anonymized in a way that makes it impossible to identify any individual.
For any privacy-related questions, concerns, or complaints, please get in touch with us:
Once your complaint or request is submitted, you will receive a tracking number. If our response is unsatisfactory, you may escalate the matter to the relevant regulatory authority in Bangladesh.
For more details, visit our FAQ Page View or Terms & Conditions We're always here for you.